New Guidelines has “Reynolds Army Health Clinic”


FORT SILL (OK) – The Reynolds Army Health Clinic is making changes to the Clinic to reduce the spread of coronavirus among our Soldiers, Families Members, Retirees, and dedicated employees. Due to enhanced screenings, the east entrance will continue to be the only accessible entrance for patients and visitors. Before entering the Clinic, all patients and visitors will need to be tested for coronavirus (COVID-19).

To prevent COVID-19 from spreading, the Center for Disease Control (CDC), recommends limiting the number of people gathered at one time. The mandatory drop-off of prescriptions will be implemented by the main pharmacy at RAHC starting Wednesday, 25 March 2020. This will encourage social distancing. For patients with new prescriptions and patients with prescriptions from other providers, prescription drop-off boxes are available at the main pharmacy. Three hours after dropping off prescriptions, they will be available for pickup. Patients who drop off prescriptions after 2:00 pm will be able pick up prescriptions the following business day, after 8:00 am. For Pediatric patients and the Urgent care Clinic, the prescription process will not change. A few exceptions to the obligatory prescription drop-off policy are made for patients with severe illnesses who have been prescribed antibiotics, patients who are physically disabled, patients who have called in refills previously or patients returning to pick up prescriptions.

The hours of operation at Reynolds Army Health Clinic will not change, but some TRICARE-authorized Urgent Care Clinics located in Lawton have changed their hours of operations due to the COVID-19 epidemic. WellFast Urgent Care’s hours of operation have not been changed, but they are not currently testing for COVID-19. Xpress Roots Behavioral Health Wellness Urgent Care now has hours from Monday to Saturday, 9:00 a.m. – 6:00 p.m., and Sunday, 1:00 p.m. – 7:00 p.m. These two TRICARE-approved urgent care clinics are located in Lawton. For more information about the TRICARE network of health care facilities, call the NHS Nurse Advice Line at 1-800-TRICARE. Active Duty Service members are not eligible for the local urgent care clinics.

If you suspect you may have COVID-19, please remain at home and take good care of yourself. Avoid contact with others. Reynolds Army Health Clinic is open during normal business hours to help you with any questions or concerns.

The Reynolds Army Health Clinic will continue its proactive efforts, along with our military partners and community partners to contain and mitigate the effects of the virus. As the situation quickly changes, there will be areas and services that are temporarily unavailable at the Clinic. The Clinic will keep you updated and appreciate your patience.